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Gifts from the Heart
Gifts under $20.00
Angels
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Dolls
Eagles
Elephants
Frogs
Garden Decor
Garden SPECIALS
Glass
Glass Accent Tables
Hammocks
Household Gadgets
Indian Gift Items
Lamps
Lighthouses
Miniatures
Nascar
NFL
Owls
Regalos en Espanol
Roosters
Snowmen
Specials
Toys
Vases
Watches
J.W. Stannard Windchimes
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FAQ

Although we are a young company, our thinking is based on tried and true thinking from the past.

Our goal is to offer the best product possible at the best prices we can, while keeping our shipping charge at a minimum.

ShippingCost:
 For orders up to $30.00
   $9.95
For orders between $30.01-$75.00
 $15.00
 For orders over $75.00 
 $18.00


Our products are offered at 20% discount. 

E-mail  to place your order today.  We use Paypal Shopping cart which is https secure.

Paypal is our accepted means of payment.  Paypal accepts Credit Cards and is completely safe and secure


If you are looking for a certain product that is not currently offered on our website, leave a comment, and we will do our best to add that product if at all possible.


Use this E-Mail for Information. 



      Shop AVON with us, Click HERE           


                 

  My items on eBay  EBAY WITH US


We also offer a great sub-wholesale opportunity.

For more information about our great sub-wholesale opportunity, click here. 

For our Wholesale website, click here.       

Sign up for our wholesale website here.                

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 






 

 

 

 

 

 

 

 

 

 


 

  

 

 

 

Every product you buy must be free of defects or you may return it immediately to Treasured Gifts-N-More for replacement.  

Please email for information and a return number.  Product to be returned must include original packaging and invoice.


If you live in Illinois to order at wholesale prices,  you must do the following:

  

Apply for a  Certificate of Resale that proves no tax is due on any sale that is made tax-free as a sale for resale.  Click Here.

   You would need to fill out and fax to us at 618-874-4812.



If you are purchasing for exempt reasons such as: Religious Organizations, Charitable Organizations, Educational Organizations, Youth Athletic Organizations, Volunteer Fire Departments, IRC Organizations, etc.:

Sales Tax Exemptions Who qualifies for a sales tax exemption?

Your organization must be
•   not-for-profit, and  
•   organized and operated exclusively for charitable, religious, educational, or governmental purposes,  
          to qualify for the exemption from state and local sales taxes.

Who receives sales tax exemptions?

Sales tax exemptions are given to

   Churches  

   Exclusively charitable organizations  

   Licensed not-for-profit day care centers  

   Not-for-profit organizations that are operated primarily for arts or cultural purposes  

   Qualifying senior citizen organizations  

   Schools  

   State, local and federal governments  


Do nursing homes and not-for-profit hospitals qualify for the exemption?

Not-for-profit hospitals and nursing homes that qualify as exclusively charitable institutions are not subject to sales tax when selling food or medicine to their patients. Hospital dining facilities that are not open to the general public are also exempt.

However, a hospital or hospital auxiliary incurs a sales tax liability when selling candy, chewing gum, tobacco products, and razor blades, since these items aren't necessary for basic hospital service and place the hospital in competition with community businesses.

Who doesn't qualify for a sales tax exemption?

Some organizations do charitable work, but aren't primarily organized and operated for charitable purposes. Therefore, they don't qualify for this exemption. These include civic and fraternal organizations, such as
•   American Legions,  
•   AmVets,  
•   Chambers of Commerce,  
•   Elks Clubs,  
•   Lions Clubs,  
•   Rotary Clubs,  
•   Veterans of Foreign Wars, and  
•   Unions and trade associations.  

What if an exempt organization sells items?

If your organization is exempt from paying sales taxes on its purchases, it still must collect sales taxes on items it sells, except in the three instances below.
•   The items are sold only to the organization's members, students, patients, or inmates.  
•   The sales are form occasional dinners open to the general public, no more than twice in any one year.  
•   The sales are not in direct competition with businesses in the community.

How does an organization apply for a sales tax exemption?

There is no application form. Your organization should submit their request to us at the address located at the end of this brochure. If eligible, the department will issue your organization a sales tax exemption number. Your organization must give this number to a merchant in order to make purchases tax-free.

To apply, your organization should send a letter requesting the exemption, and include a copy of the minimal documentation:
•   The articles of incorporation, if incorporated,  
•   The organization's constitution, if unincorporated,  
•   The by-laws,  
•   A detailed narrative that explains purposes, functions, and activities of the organization,  
•   The IRS letter, regarding federal tax- exempt status, if the organization has one,  
•   Brochures or other printed material explaining the purposes, functions, and activities of the organization,  
•   The most recent financial statement. If the organization is a religious organization they do not need to submit a financial statement with the initial request, and  
•   Any other information that describes the purposes, functions, and activities of the organization.  

Do you need additional sales tax  exemption information?

•   217 782-8881 (Sales tax exemptions)  

ILLINOIS DEPARTMENT OF REVENUE
LOCAL GOVERNMENT SERVICES 3-520  
101 WEST JEFFERSON STREET  
SPRINGFIELD, IL 62702


OTHER QUESTIONS

Q: I received a package. Upon examination I found a broken ceramic vase. Should I place a claim with the carrier or return it to TGNMORE?

A: Please contact TGNMORE. 

Q: I received a watch that doesn't work. I bought it 3 weeks ago and didn't realize it didn't work properly. What's the procedure on this?

A: Any watch received in a defective condition that doesn't show signs of wear, which is returned to TGNMORE within 30 days of purchase date in its original display box, can be returned to TGNMORE for replacement.

Q: What if I wore the defective watch and it does show signs of wear. Won't you repair it?

A: Yes. Any defective watch purchased from TGNMORE that shows signs of wear will be repaired free of charge, providing it was purchased within the previous 30 days. Proof of date and purchase (your invoice) must be included, as well as a note saying the watch is defective, with a brief explanation if necessary. Send to:

Customer Satisfaction
P.O. Box 1600
Woodland Hills, CA 91365.

Q: What if the watch was purchased longer than 30 days previously?

A: Any watch purchased more than 30 days previously which has not been worn, must be accompanied by the service fee and the Guarantee Certificate which is included with each watch. Send to:

Customer Satisfaction
P.O. Box 1600
Woodland Hills, CA 91365.

Note: For More Information Regarding Customer Satisfaction Warranties and Guarantees, please refer to the last page of the World of Products catalog.

Q: If a 14K gold item is $39.95 or less, is it covered by the costume jewelry guarantee?

A: No. All 14K gold jewelry is covered by the 14K gold warranty regardless of cost.

Q: Your costume jewelry guarantee is really great! This guarantee offers replacement regardless of reason for only a small service fee. Do you have a similar guarantee for the 14K gold jewelry?

A: TGNMORE offers a separate warranty for 14K and 10K gold jewelry. Gold and gems are by far the biggest cost factor in 14K/10K gold jewelry compared to labor for costume jewelry.

The only feasible guarantee we can offer for 14K/10K gold jewelry is to guarantee that it's exactly as described. Money will be refunded if the 14K/10K gold jewelry is returned in perfect resalable condition, exactly as received and unused, within 10 days of receipt. There is no restocking fee when 14K/10k gold jewelry is returned under the conditions of the guarantee.

Note: All TGNMORE jewelry and watches come with guarantees and warrantees. Please refer to the last page of the World of Products catalog for more information.

WHAT IF I HAVE A CLAIM?

TGNMORE makes a supreme effort to see that your orders are shipped correctly and that they reach you safely. Every order shipped from TGNMORE is double-checked for accuracy.

TGNMORE uses styrofoam pellets as cushioning material when packing your order. These pellets are much more costly than shredded newsprint which is commonly used. The pellets do not compact, and therefore offer more protection. They are much lighter than shredded paper thereby saving you shipping costs. To recycle the pellets, call (800) 828-2214.

Despite all of these precautions, claims do arise. TGNMORE's adjustment and return policy is truly very simple. We want to protect you and make you feel comfortable — and make certain you get what you pay for. We have established some requirements to make our policies and programs workable.

CLAIMS

Claims will fall under the following categories:
(1) Lost order,
(2) Damaged merchandise,
(3) Shortage on order,
(4) Defective merchandise,
(5) Wrong item sent,
(6) Manufacturer's Guarantee defect.

LOST ORDERS

It doesn't happen often, but carriers such as UPS, truck lines and Parcel Post do lose orders. If you have placed an order and have not received it in a reasonable period, do the following:

Phone or email TGNMORE. Please have the following information ready:

a. Your name as it appears on your invoice.

b. Your TGNMORE Invoice number.

c. A copy of the order submitted to TGNMORE and date mailed. You may fax if you like.

d. Approximate dollar amount remitted and how the order was paid. Personal check? Charge card? Money order? PayPal? Western Union?

e. If a partial order was delivered and the invoice is included in one of the delivered cartons, please have this invoice available and a list of the missing items. Advise TGNMORE of the number of cartons received.

TGNMORE will check our computer to find the date your order was shipped and the carrier used.

TGNMORE will initiate a tracer with the carrier. Normally a response is received within 10 working days after the tracer is initiated. Most carriers require a 10-day waiting period before they will accept a tracer request.

The U.S. Postal Service requires a 30-day waiting period from date of shipment before they will accept a tracer. (90 days outside continental U.S.)

TGNMORE will notify you when we receive the result of the tracer. Results of a tracer are generally one of the following:

a. The Carrier is unable to prove delivery. Therefore we will reship your merchandise.

b. The Carrier will submit a photocopy of a delivery receipt which will be forwarded to you. It will show the order was delivered in full, and the signature of the person who received the order and the date it was delivered.

c. If, after receiving the photocopy, you find the signature is not yours, a neighbor's or a member of your family's return the photocopy to TGNMORE together with a denial of signature letter. We'll then file a denial of signature claim with the carrier. This will require an additional 7 to 10 working days. We'll notify you of the results.

d. The Carrier may have returned the order to TGNMORE for the following reasons:


i. UPS made three attempts at delivery to you and no one was home.

ii. Your delivery address is a Post Office Box. UPS does not deliver to a Post Office Box. They notify you, but if no response is made within seven days, the package is returned to TGNMORE.

iii. You have moved and your order was sent to your former address. The package may have been retained by someone who signed for the package at your old address, or the shipment was returned toTGNMORE.

DAMAGED MERCHANDISE

Inspect each box for signs of damage such as crushed, torn, open, unseamed tape, etc. If you do find outward damage, sign the receipt with the words "Exception – Damage."

For United Parcel Service deliveries, contact TGNMORE and give the invoice number or the shipment involved. Explain the damage involved, number of cartons received. This information will prepare us for a claim report from the carrier.

Hidden Damage by carrier:

If you should receive a shipment delivered by carrier that shows no visible damage, but upon inspection you discover damage due to evident rough handling, call TGNMORE within 20 days of invoice date and report the damage.

Shortages

If you receive an order from TGNMORE and find it has not been filled completely:

1. Check your invoice. If the item was out of stock, it was not charged to your account. If the item does not appear on your invoice, be sure to advise TGNMORE when you call or email.

2. Thoroughly check the cartons and packing. Small items may be under the packing material. Upon receipt, check the condition of the cartons. If there is a shortage due to tampering, a claim must be placed with the carrier. Follow the same procedure as if there is damage.

3. If there is no tampering and an actual shortage exists, contact TGNMORE. We'll need to know the invoice number, number of cartons received, the missing item number.

TGNMORE will investigate the shortage. When the item is confirmed as not shipped, it will be reshipped.

If reweighing your shipment or other checking procedures indicates all items were shipped, we will advise you.

DO YOU SHIP INTERNATIONALLY?

No we do not at this time, but consider joining ACCESS USA.


Your own U.S. mailing address. . .
From anywhere in the world!
With our package and mail forwarding service,
you now can shop from all of your favorite companies,
even if they do not ship overseas!

Sign Up for Your Own U.S. Mailing Address! Sign Up for Your Own U.S. Mailing Address! Sign Up for Your Own U.S. Mailing Address!
Shop from all of your favorite catalogs & websites!   Have your items sent to your personal U.S. address!   And we'll ship your items to you, anywhere in the world!


           

HOW IT WORKS...

Sign up for your own U.S. Mailing Address.
Have all of your purchases and mail sent to your new U.S. Address.
View your items online. Request us to forward/ship when and where you want.
           


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What if you are out of something I order?

We will contact you if your order contains backordered or discontinued products that were just sold out. If the product has been discontinued, your order will automatically be canceled. If the product has been backordered, we will let you know how long it will take to come back into stock and it will be your choice to either cancel the order or keep it open.
Are your products quaranteed?
Do you accept checks or money orders?





Are your products quaranteed?

Yes, they are, for 21 days from date of purchase. The sooner you notify us, the quicker we can correct the problem. E-mail billing at billing@tgnmore.com

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Do you accept checks or money orders?

Yes, but additional time for clearance of payment would be required before processing your order.

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|About TGNMORE| |Contact Us| |FAQ| |Track Your Order| |News| |Gifts from the Heart| |Gifts under $20.00| |Angels| |Bags| |Ballerinas| |Baskets| |Bears| |Candles| |Collectibles| |Dolls| |Eagles| |Elephants| |Frogs| |Garden Decor| |Garden SPECIALS| |Glass| |Glass Accent Tables| |Hammocks| |Household Gadgets| |Indian Gift Items| |Lamps| |Lighthouses| |Miniatures| |Nascar| |NFL| |Owls| |Regalos en Espanol| |Roosters| |Snowmen| |Specials| |Toys| |Vases| |Watches| |J.W. Stannard Windchimes| |Download Order Form| |Site Map|


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